International Moving Process

The International Moving Process

  1. Survey

Once you contact us, we will arrange a pre-move survey. This is where one of our professional surveyors visits your home to calculate the volume of your household goods. All our surveyors are highly experienced moving specialists. They have worked in the removals business for many years and have a high degree of industry knowledge.

The surveyor will spend time explaining the moving process in detail. They will use a laptop presentation to show you how our packing Services works and what you can expect from our removals crew.

During the survey, they will walk around your home with you, making a detailed inventory of the items you wish to move. Based on this inventory, they will estimate the weight and volume of your goods. This allows us to give you an accurate quote.

Both the surveyor and your moving coordinator will be able to talk you through any paperwork you need to fill out. They can also explain storage options in case there is anything you do not wish to move.

  1. Quote

The surveyor will pass their calculations and inventory onto our moving team. You will be assigned a dedicated move coordinator, who will send you our quote and a letter introducing themselves.

You can contact your coordinator with any questions you may have regarding the quote or the removals process. They can also advise you on filling out the necessary paperwork, or taking out the Transit Cover.

If you then choose to move with us, your coordinator will discuss your moving date with you and will book a packing day with our trained crew. Your coordinator is here to help throughout the entire moving process. They will keep you fully informed of all key dates and will support you at every step.

Our packing crew will arrive at the date and time agreed with you. On arrival, the crew and foreman will introduce themselves, and walk through your home with you, so that you can go over what needs to be packed, and point out anything particularly fragile.

After laying protective coverings on floors, the crew will pack your belongings using expert wrapping techniques and tailor-made packing materials to minimize movement and therefore damage during transit. Our foreman will prepare a computerized inventory of all items will label each item with a bar-coded label as well as basic information about your move. Each item packed will be documented and signed as a receipt for the belongings being shipped.



Packing materials and storage containers – keeping your possessions safe


Wrapping: We use 6 ply (as opposed to the standard 4 ply) padded blankets, and a range of other specialized packing materials to protect your belongings during shipping.


Custom-made cartons: We have a range of custom-made storage containers for fragile or bulky items, for example:

  • Telescope boxes for paintings to protect the shape of your pictures and paintings.
  • Wardrobe cartons to transport your clothes upright, minimizing creasing.
  • Wooden crates to keep fragile items safe.
  • Over-sized cartons to transport large items like golf clubs and bicycles.

To us, everything you own is priceless. Our crew members are very experienced movers, and will take the utmost care with all your possessions. By listing their initials on the inventory, they even take personal responsibility for every box they pack.


  1. Transportation

Depending on where you are moving to, your goods will either be transported by road, sea or air. We’ll track each stage of your move in our database, so your moving coordinator will be able to talk you through likely transit times, and keep you informed at every step.


  1. Customs clearance and delivery

When your belongings arrive at your destination country/city, they’ll be collected by one of our trusted destination partners (door to door service only). We expect the same high standards from our partners as we do from in-house staff, and thoroughly assess them on strict criteria to make sure they deliver the sort of service that we know you expect.

We handle everything for you at your destination. This includes customs clearance and delivering your belongings to your new home as well as final unpacking to the rooms of your choice.


  1. Unwrapping at your new home

Once our partner has delivered your goods, they will unpack it for you on a flat surface. They’ll even take away the packing materials for recycling when available. Your coordinator will keep you up-to-date with transit schedules and times, and will tell you which of our partners will collect and deliver your possessions to your host country address.

We take the hassle out of an international move, so you can focus on having an enjoyable journey to your new home.


We provide the following services:

  • 20’ and 40’ Containers
  • LCL Service
  • Air Freight service
  • Custom packing – from small to large fragile items
  • Custom Crating and Palletizing
  • Boxes and moving supplies
  • Antique / Fine Art and Collectibles
  • Household goods and Personal Effects


Full Container Load (FCL)

Full Container Service – 20′ Container or 40′ Container

American Twin Movers made its name in the International Moving industry, shipping personal effects in a safe, timely and cost effective manner. 25 years of industry experience and nothing has changed.

Most Liner vessels around the world today are cellular, full container vessels. These vessels are perfect for shipping goods that fit into standard shipping containers. There are 2 main types of Shipping container’s: 20’ Containers and 40’ Containers. We can arrange to deliver the container directly to your residence and with this system you can either arrange to load your personal effects on your own or arrange through American Twin Movers to load the items for you. The container is then sealed and shipped out to its destination terminal. After it is discharged, your goods will then be ready for pick up or American Twin Movers can arrange them to be sent directly to your door.


Less Container Load (LCL)

What if you do not have enough personal items to fill a whole container?

No problem, American Twin Movers also offers less than container loads (LCL) service for all of your personal effects and household goods.

Our status of being one of the top international movers in the Philadelphia area helps us have very competitive LCL rates. American Twin Movers has its own loading terminal and warehouse to pack, wrap and palletize your goods. American Twin Movers can arrange to pick up your goods from your home, and then arrange to properly pack / wrap your goods on a proper shipping pallet. Once the goods are properly packed we can then load your shipment inside one of our overseas containers. Then the container will be shipped out to its destination .American Twin Movers loads directly from its own terminal hence saving time and money. We offer weekly and bi-weekly schedules to most major shipping ports.

What makes American Twin Movers so versatile is the fact that we have volume contracts with virtually every major shipping line, giving us the opportunity to have the lowest rates possible.


Philadelphia movers

Frequently asked questions

Why should I hire a professional mover?

Hiring a professional mover will result in a less stress and an easier, safer move. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills and experience.

How far in advance do I need to contact a moving company?

If you need to move in late spring or summer, the earlier the better! As soon as you know you WILL be moving, even if you don’t have your new address yet. 2 months notice will allow you to get on the schedule on your preferred day, reserve your move team, before the moving company books up. If you are moving in winter, a month’s notice (or even a few weeks in some cases) is plenty of time to plan and reserve your move.

What is a tariff?

This is the list of rules, regulations, available services and resulting charges used by all motor carriers, which provide interstate transportation of household goods. The published interstate tariffs are available for your inspection upon request. A separate tariff will apply if you move within the same state.

Do you have storage facilities?

American Movers Philadelphia has several options for your storage needs. Whether you are looking for storage while you get occupancy of your home or just require storage needs, American Movers Philadelphia can accommodate your needs. We offer a wide variety of storage needs across North America.

American Movers Philadelphia

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